Facilities Team Leader

Cambridge
Posted 30th January 2025

About this role

The role To manage the smooth running of the Cambridge Facilities Team, consisting of eight people, providing an efficient service within the aims and objectives of the Firm’s strategy and values. The activities * Being responsible for the efficiency of the Facilities team, ensuring staff resource is applied evenly to support all role functions, to deliver outstanding client service * Motivate, encourage and train staff where appropriate to encourage better team performance * Establishing and promoting the Facilities Team as being a ‘key’ operational work area vital to the effective and efficient running of our Legal clients building * To be the first point of contact and take responsibility for any facilities related queries for the Cambridge office and delegating within the facilities team as needed, and ensuring the customer is kept up-dated and advised of any issues they have raised. Escalate to the Senior Facilities Manager as appropriate * To act as first point of contact for the sub tenants of the building, building professional relationships, through regular liaison, tenant meetings. Support with ongoing management of service charge budgets and reconciliation. * Deputise in the absence of the Senior Facilities Manager * Provide support to the Senior Facilities Manager in implementing and ensuring compliance with the firm’s health and safety policy. This will include input to the staff induction program, and coordination/undertaking of DSE workstation assessments * To have sound knowledge of each business support area to be able to assist if required * Attend internal and external supplier meetings as required and be able to examine and identify existing systems, procedures and standards, offering proposals to resolve identified problems and improve efficiency. Regularly monitor and review service level delivery agreements and escalate any unresolved performance issues to the Facilities Manager * Working closely with the Executive Support Team Leaders and IT team when required to understand goals and objectives required to deliver first class support to the teams and staff within the building, i.e. team moves and other changes * Complete regular building inspections to ensure building housekeeping standards are maintained to a consistently high level. This will include cleaning standards, maintenance issues and removal of redundant equipment and furniture and clearance of archiving boxes when needed * To have responsibility for the updating of computerised records on the firm’s intranet and announcements. To ensure all team posted material on the intranet remains valid, and factually accurate * Assist with the implementation of the aims and objectives of the Firm’s strategy and values, leading by example * Being aware of the needs and requirements of internal clients; and co-operating accordingly Supervisory skills * Manage resource to ensure sickness and holiday absences in the team are covered * Be responsible for approving team annual leave requests, taking into consideration other team absences * Report all occurrences of sickness or non-annual leave absence to HR and ensure self-certification forms are completed by the team member * Monitor effective performance of the team in line with the company vision and value * Resolving team employee relations issues and escalating to the Facilities Manager as appropriate * Conduct annual appraisals, ensuring the level and standards of the centres of excellence are being achieved. Ensure a continual monitoring of objectives agreed by undertaking additional follow-up meetings * Accepting responsibility for the training and development of Facilities staff to ensure that they have the skills and knowledge to meet with the job specification and the team aims and objectives Own training and development * Attendance at training sessions or courses, as required * Taking responsibility for your own personal development by suggesting any training or new skills which you feel would enhance your performance in your role Health and safety at work * Ensuring that you are familiar with all aspects of health & safety as detailed in the Firms approach and health & safety policy * Ensuring that your team members are aware of any potential hazards in the department and ensuring that these are kept to a minimum * Ensuring all work areas in the building are kept tidy General duties * To form part of and be available for any out of hours call-outs by the building management team for any incidents or issues and escalate to the Facilities Manager when needed * To be diligent in challenging and controlling spend, to keep within budget constraints * Raising and processing purchase orders and invoices as required * To be flexible and take responsibility for delivering first class support to colleagues * Carrying out any further duties as required by the Firm from time to time * To be a member of the Business Continuity Team and to help support the implementation of the Business Continuity Plan Pre-employment screening If we make you an offer for a role, we will conduct a range of pre-employment screening. This will include, but is not limited to, a basic DBS check, right to work check, address verification, any disciplinary history recorded with the Solicitors Regulation Authority (SRA) and a self-declaration to assess your character and suitability for the role. Full details of our screening process are available on request.

Reference
JOB-3217

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January 30, 2025

Finance Assistant

Dartford, Kent
Posted 28th January 2025

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About this role

Finance Assistant Role in Dartford

Are you ready to elevate your career in finance? This role offers a dynamic environment where your skills will be valued and your career progression supported. As a Finance Assistant in Dartford, you will be part of a dedicated team, working closely with the Head of Finance and existing credit controller. This position is ideal for a proactive individual who is keen to develop into a finance manager.

Key Benefits:
– Career Growth: This role is designed for those eager to progress within the finance sector, offering a clear pathway to a managerial position.
– Dynamic Work Environment: Engage in a variety of tasks, ensuring no two days are the same.
– Skill Development: Enhance your expertise in both credit control and accounts payable, gaining comprehensive experience in finance operations.
– Team Collaboration: Work alongside seasoned professionals, gaining insights and mentorship from experienced colleagues.

Role Breakdown:

Credit Control (70%):
– Engage in daily debt chasing via telephone, fostering strong relationships with customers. A robust, go-getting attitude is essential.
– Set up new customer accounts and perform credit checks.
– Review and adjust credit limits as necessary.
– Address customer invoicing queries, both internally and externally.
– Dispatch monthly statements.
– Regularly review the ledger with the existing credit controller and Head of Finance.
– Handle potential legal cases.
– Assist in managing the invoices inbox.

Accounts Payable (30%):
– Post and reconcile credit card transactions.
– Record purchases onto the CRM against purchase orders, addressing any discrepancies.
– Post supplier payments onto Sage and issue remittances.
– Assist in managing the accounts payable inbox.
– Reconcile supplier statements.

Skills and Experience Required:
– A positive, proactive attitude with a strong desire to progress within the finance industry.
– Excellent communication skills for effective debt chasing and relationship building.
– Attention to detail and strong organisational skills.
– Experience with Sage and CRM systems
– Ability to work independently and as part of a team.

This is a full-time, office-based role, offering a stimulating environment for a finance professional looking to make a significant impact. If you are enthusiastic, driven, and ready to take the next step in your finance career, this role in Dartford could be the perfect fit.

Reference
JOB-3216

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January 28, 2025

Conveyancing Fee Earner

30000 – 45000 per Year

Midlands
Posted 24th January 2025

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About this role

Are you a dedicated and experienced Conveyancing Fee Earner looking to advance your career in a supportive and professional environment? Our client, a well-established legal practice renowned for its high-quality services in residential property matters, is seeking talented individuals to join their team.

This role offers the chance to manage a diverse caseload of residential property transactions from inception to conclusion. The successful candidate will work closely with clients, estate agents, and lenders, ensuring cases are processed efficiently and to the highest standard. This position is ideal for a commercially astute Conveyancing professionals committed to achieving business targets while maintaining exceptional client care.

Key Responsibilities:

– Manage a caseload of residential property transactions, including sales, purchases, re-mortgages, transfers of equity, right-to-buy, shared ownership schemes, and lease extensions.
– Process cases in a timely and cost-effective manner.
– Liaise directly with clients, estate agents, and lenders, maintaining clear and professional communication.
– Build and nurture professional relationships with clients and potential work sources.
– Achieve fee income targets in line with business goals.
– Handle work allocation, productivity, and quality independently, with minimal supervision.

Requirements:

– Hold a relevant qualification (e.g., solicitor, CILEx, CLC) or have demonstrable experience managing a residential conveyancing caseload.
– Recent practical experience in the legal profession.
– Proven track record in conveyancing case management and fee earning.
– Highly organised and process-oriented.
– Commercially aware, with an understanding of business targets and their significance to the practice.
– Committed to providing excellent client care.
– IT literate, with experience using web-based case management systems.
– Experience handling client enquiries both face-to-face and via telephone.

Conveyancing fee earners will join a team that values expertise and dedication, providing opportunities for career advancement. Our client also provides a supportive environment within a practice that prioritises professionalism, dedication, and client care.

They are looking for candidates who want to make a significant difference in the lives of clients by delivering high-quality conveyancing services, working within a collaborative team and engaging with a network of professionals who are committed to excellence and client satisfaction.

Seize the chance to advance your career in a professional and supportive environment where your skills and dedication will be truly valued. Apply now and take the next step in your professional journey.

Reference
JOB-3215

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January 24, 2025

Facilities Assistant – Leeds

20000 – 23950 per Annum

Leeds
Posted 14th January 2025

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About this role

Join a Leading Legal Firm as a Facilities Assistant

Are you ready to take your career to the next level in a dynamic and supportive environment? This full-time role, working 35 hours per week with flexible hours between 07:30 and 18:00, offers a unique chance to be an integral part of a prestigious legal firm’s facilities team in Leeds.

Why This Role Stands Out

-Competitive Salary and Benefits: Enjoy a generous salary package complemented by an array of benefits designed to support your well-being and professional growth.
-Professional Development: Benefit from ongoing training and development opportunities, ensuring you stay at the forefront of your field.
– Collaborative Environment: Work closely with a diverse team, including the Facilities Manager, Executive and Business Support, Fee Earners, Partners, and Contractors, fostering a culture of mutual respect and teamwork.
– Variety of Responsibilities: Engage in a wide range of tasks from mailroom duties to IT support, ensuring no two days are the same.

Key Responsibilities

– Facilities Tasks: Efficiently manage internal and external post, set up meeting rooms, assist with desk moves, and provide outstanding customer service.
– Building Inspection: Conduct daily inspections, perform basic maintenance, and ensure compliance with health and safety standards.
– Reprographic Services: Handle photocopying, document collation, binding, and scanning, ensuring high-quality output.
– IT Support: Assist with basic IT troubleshooting, hardware maintenance, and meeting room AV setups.
– Reception Duties: Welcome visitors, manage meeting room diaries, and coordinate catering for client meetings and events.

Skills and Experience

– Attention to Detail: Ensure accuracy and quality in all tasks, from mail handling to reprographic services.
– Technical Proficiency: Basic IT skills, including troubleshooting and hardware maintenance.
– Customer Service Excellence: Provide professional and courteous service to both internal and external clients.
– Team Player: Collaborate effectively with colleagues across various departments.
– Adaptability: Flexibility to cover colleagues during absences and assist with a variety of tasks as needed.

Professional Conduct and Compliance

Adhere to the firm’s values of openness, integrity, and respect. Maintain confidentiality, comply with anti-money laundering requirements, and support the firm’s diversity policy.

Reference
JOB-3214

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January 14, 2025

IT Business Analyst

50000 – 60000 per Year

Richmond
Posted 7th January 2025

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About this role

Are you an experienced IT Business Analyst with a passion for the travel industry? This is your chance to elevate your career with a dynamic and expanding travel business. This role offers the opportunity to work on innovative projects that will shape the future of travel technology.

To be considered for this role you will be an IT Business Analyst that has proven experience working with CRM solutions, preferably in the travel, hotel and hospitality industries.

You must also possess the following skills and experience

– Proficiency in CRM platforms such as Hubspot, Salesforce, Microsoft Dynamics, or similar.
– Strong understanding of software development lifecycle (SDLC) and Agile methodologies.
– Familiarity with database management, SQL, and data analysis tools.
– Excellent analytical and problem-solving abilities.
– Strong communication and interpersonal skills.
– Ability to work independently and manage multiple priorities in a fast-paced environment.
– Detail-oriented with a commitment to delivering high-quality work.

The successful IT Business Analyst will play a crucial role in enhancing the customer experience by ensuring CRM solutions align with business strategies and the businesses customer website. Further responsibilities will include:

– Serving as the primary point of contact between IT and business units for CRM-related initiatives.

– Collaboration with stakeholders to elicit and understand business requirements.
– Being able to develop detailed documentation, including business requirements, functional specifications, and process maps.
– Providing service desk / help desk support, responding to business issues and queries.
– Working closely with internal and external stakeholders to ensure project success.
– Ensuring CRM solutions align with business strategies and enhance customer experiences.
– Customising CRM workflows, dashboards, and reports to meet user requirements.
– Providing ongoing support and troubleshooting for CRM-related issues.

You will work closely with the QA function and other departments, ensuring a seamless workflow and high-quality deliverables. This is an opportunity to join a forward-thinking team where your expertise will be valued and your contributions will make a significant impact. This is more than just a job; it’s a chance to be part of a thriving industry and a company that values innovation and excellence.

Reference
JOB-3210

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January 7, 2025

Head of Sales

50000 – 60000 per Annum

Dartford, Kent
Posted 26th November 2024

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About this role

Head of Sales Based: Dartford Salary to £60,000 + Bonus

Are you a dynamic sales leader looking to elevate your career in a thriving industry?

A prestigious facilities management company, specialising in fire safety and fit-out services, is seeking a Head of Sales to join their Dartford-based team. This role promises not just a competitive salary and commission, but also the chance to make a significant impact within a forward-thinking organisation.

Imagine leading a team where your expertise in client-facing interactions and commercial acumen are highly valued. This is a role where your strategic vision and sales prowess will drive the company’s growth in the fire safety and facilities management sectors. The company’s commitment to excellence and innovation ensures that your contributions will be recognised and rewarded.

The ideal candidate will possess a robust background in sales within the facilities management or fire safety industry. Experience with fire doors and fit-out services will be particularly advantageous. Strong leadership skills are essential, as is the ability to inspire and motivate a sales team to achieve and exceed targets.

Key responsibilities include: – Developing and implementing sales strategies to drive business growth. – Building and maintaining strong relationships with clients. – Leading and mentoring a high-performing sales team. – Identifying new business opportunities and market trends. – Collaborating with other departments to ensure seamless service delivery.

Essential skills and experience: – Proven track record in a senior sales role within the facilities management or fire safety sector. – Exceptional client-facing skills and the ability to build lasting relationships. – Strong commercial acumen and strategic thinking. – Experience with fire doors and fit-out services is highly desirable. – Excellent leadership and team management abilities.

This role offers a unique platform to showcase your sales leadership in a company that values innovation and client satisfaction. If you are ready to take the next step in your career and drive success in a dynamic environment, this position could be the perfect fit.

Reference
JOB-3205

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November 26, 2024

Head of Sustainability

90000 – 120000 per Annum

Remote
Posted 24th September 2024

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About this role

My client, a growing business in the Environment and Sustainability Consulting sector, is looking to employ a Head of Sustainability to drive the company’s expansion.

This role will focus on business development, aiming to win new work and establish a dedicated sustainability team. The key areas of focus include the Circular Economy, Whole Life Carbon Assessments, Sustainability Reporting, and BREEAM Assessments. You will also be required to grow and lead this team, leveraging the team’s resources.

Key Responsibilities

Having a clear understanding of the London Planning Market
Have the ability to write Circular Economy statements Develop and implement the businesses sustainability strategy.
Lead business development efforts to identify and secure new business opportunities in the sustainability sector.
Conduct whole life carbon assessments and sustainability reporting.
Perform and oversee BREEAM Assessments.
Promote and integrate Circular Economy principles into client projects.
Build and manage a team of sustainability consultants, including staff development, training and mentoring.
Develop and maintain a strong network and standing in the sustainability sector.
Collaborate with clients to provide tailored sustainability solutions.
Represent the business at industry events and in professional networks.
Ensure compliance with relevant environmental regulations and standards.
Lead environmental inputs across all project life stages, from early strategy development and site identification studies, through feasibility, optioneering/option selection, outline design, to detailed design, discharging of conditions, construction, and scheme operation/maintenance.
Work winning: Lead business opportunities and associated fee and technical proposal development.
Direct/lead environmental inputs across a wide range of projects, supporting projects to gain development consent.
Project management and delivery of consultancy services, including the management of multi-disciplinary teams.
Direct resources, delegating activities, monitoring, and managing project budgets (with support as applicable).
Recruitment: you will have the opportunity to recruit staff.
Thought leadership: preparing thought leadership articles and presenting at key external events to showcase business expertise.
Work as part of integrated design teams to identify environmental constraints, avoid impacts and develop solutions in accordance with the mitigation hierarchy, as well as delivering benefits where possible.

To be considered for this opportunity you will have

Extensive experience in sustainability consulting, with a focus on Circular Economy, Whole-Life Carbon Assessments, and BREEAM.
A strong network and reputation in the sustainability sector.
A Proven track record in business development and winning new work.
Strong leadership and team management skills.
Excellent communication and interpersonal skills.
The ability to work independently and as part of a team.
Strong analytical and problem-solving skills.
Familiarity with relevant environmental regulations and standards.
Experience of directing and managing multidisciplinary environmental inputs to infrastructure development projects.
Significant experience of delivering energy, carbon and sustainability consultancy and strategic advisory services to a range of private and public sector clients.
A detailed understanding of relevant consenting and licensing regimes.
An understanding of the UK, EU, and Ireland specific policy and regulatory framework relating to energy use, carbon emissions from, and sustainability of buildings.
A detailed knowledge of the measures and systems for reducing carbon emissions within the built environment, including energy demand reduction, renewable energy generation, and low carbon energy supply and demand management options.
Demonstrated expertise in developing and implementing sustainable strategies and initiatives.
Confidence when engaging with a wide variety of stakeholder groups and clients.
The ability to work collaboratively as part of an established team, leading inputs from specialist technical teams.
Excellent verbal and report writing skills, including technical reviewing.
Project director skills, including programming, staff resource management, and budget management.
Passion for sustainability and a deep understanding of the challenges and opportunities in the sustainability sector.
Exceptional strategic thinking and business acumen, with the ability to identify and capitalise on market opportunities

It would be particularly desirable if you were to possess

An Interest in line management duties and staff mentoring.
Experience with masterplan schemes and projects with a diverse range of land uses.
Successfully diversify service offerings into the sustainability sector.
Achieve key performance targets related to project delivery, client satisfaction, and business development.
Foster a high-performing team environment and ensure continuous professional development.
Maintain and enhance the businesses reputation as a leader in sustainability consultancy

The successful Head of Sustainability can look forward to a competitive salary, health insurance and pension scheme with opportunities for professional development and career advancement. Being based at home you will be required to attend meetings, workshops and events and want a challenging role that offers a significant challenge and growth opportunities. including home working.

Reference
JOB-3198

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September 24, 2024

Project Administrator

30000 – 35000 per Annum

London, Greater London
Posted 9th July 2024

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About this role

Embark on a pivotal role within a dynamic team in North-West London, as a Project Administrator. This position is not merely a job; it’s a chance to become an integral part of a growing security company,

The role is centred around providing administrative support to a bustling service division and helpdesk and the Project Administrators responsibilities will include.

Managing reactive call-outs
Orchestrating preventative maintenance visits
Coordinating engineering teams and preparing quotes for remedial works.
Handling client interactions, liaison with engineers, subcontractors, suppliers,
Managing stock deliveries and engineer kit preparations.

As your knowledge of the business grows, involvement in project coordination will become a key aspect of the role. A background in the security industry is advantageous but not essential.

In order to be considered for this role you must

Have experience of working with Engineers
Possess exceptional communication abilities, both written and verbal.
Have a proactive nature, with the confidence to take initiative.
Be adept problem-solving capabilities.
Have experience of establishing and managing administrative systems
Be efficient and have attention to detail in a fast-paced environment.
Possess a collaborative spirit and be ready to work within a team.
Have proficiency in computer use, including knowledge of the Microsoft Office suite and customer portals.
Any experience with job management software would be highly regarded, particularly SimPRO, but this is not essential.
A background in the security industry is advantageous but not essential.

This role is designed for those who thrive in a lively office setting and are eager to contribute to the success of a forward-thinking company.

You will be rewarded with an excellent basic salary and the chance to work in an environment that is friendly and sociable and provides a number of company social events and team-building activities.

Reference
JOB-3193

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July 9, 2024

Senior Project Coordinator

Dartford, Kent
Posted 11th June 2024

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About this role

Are you an experienced Project Coordinator with a background in construction, fire door, and fire safety? This could be the perfect role for you.

An award-winning, rapidly expanding Facilities organisation is seeking a seasoned Project Coordinator to manage the onboarding of various projects. This role offers a stimulating environment where each day presents a fresh set of challenges. You will engage with contractors daily and collaborate closely with Account Managers and Sales teams to chase quotes.

This is an exciting period of growth, and thriving in an environment where your ability to juggle multiple tasks across construction, fire safety, and facilities management sectors is not just valued but essential. Your expertise in handling subcontractors and managing the complex needs of a project will be the cornerstone of your success.

Candidates should bring a minimum of three years’ experience in a similar role, and must have experience in a Fire Door and / or safety business showcasing their capacity to navigate changing metrics with poise and a clear head.

You will have knowledge of leading a department and possess exceptional communication skills and the confidence to propose innovative solutions to enhance processes and outcomes. You should be a team player who can collaborate and communicate effectively with internal teams and external stakeholders.

With experience in a fast-paced project-based environment, you will ensure seamless communication across departments and with external contractors. Your days will be filled with dynamic tasks, from sourcing contractors and managing quotes to tracking project progress with meticulous attention to detail. Proficiency with the in-house, bespoke job tracking system, Microsoft Teams for internal coordination, and Excel for progress reporting is essential.

Your ability to maintain clear documentation and handle client and engineer queries with the utmost professionalism will be critical. This position offers a chance to leave a tangible mark on the company’s success, ensuring all projects are delivered to the highest standard. If you are ready to take on this challenging and rewarding role, where your contributions will be recognised and celebrated, submit your application today.

Reference
JOB-3186

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June 11, 2024